phone1301-490-9600
     MONDAY - FRIDAY
     8:30 AM - 4:30 PM

Insurance Customer Service

Insurance Customer Service

Welcome to our Insurance Policy Service Desk...
This is your one-stop location for policy services and more; and we are always pleased to be of service whenever our policyholders have questions or need assistance.

FILE AN INSURANCE CLAIM

As an independent agency, we represent many companies, and each insurance company has guidelines for filing claims. Our guide to filing your insurance claim will let you know exactly who to contact no matter which insurance carrier you have.  You can also file your claims online if your insurance company accepts them.  If you have difficulty, please contact your Community Insurance Services agent at any time. 

PAY YOUR INSURANCE POLICY PREMIUM
Just look for your insurance company and follow the link to pay your premium online; but if you do have difficulty, please contact our office directly so that we may assist you. 

CUSTOMER SERVICE FORMS
Need to change your auto or home insurance policy or get proof of insurance?  Now you can manage your policy right here on our website.  Just select the service option you need and complete the brief form that displays. When we receive your request for a policy change, we will get back to you right way. Please note that no coverage or policy change will be effective until our agency communicates with you and confirms that the change has taken place.

MANAGE YOUR ACCOUNT WITH YOUR INSURANCE CARRIER ONLINE

Using our website, you may manage your insurance account with your insurance carrier to view your policy, create a profile, obtain a certificate of insurance, print a temporary insurance ID card, track the status of a claim, and much more, depending upon your carrier's online capabilities. 

PERSONAL SERVICE FROM YOUR COMMUNITY INSURANCE SERVICES AGENT
Our goal is to establish a relationship, a partnership, between you, the insurance company and our agency.  When you are our policyholder, you are treated as an  individual with a name and not as just a policy number.  We strive to have one agent service all your needs, starting with your first contact for a quotation through all the many changes in your life that require adjustment to your coverages.

 

GET A QUOTE

 

 

What Our Customers Have To Say...

I have been doing business with the associates at CIS for over twenty years. The staff is a friendly bunch that will do everything in their power to get you the best deal for your business or personal insurance needs! --- S. Delaney